Privacy Policy

When you use velorinthas's cash flow management platform, we collect different types of information to provide you with effective financial tools and support. Here's what we gather and why it matters:

We don't collect information we don't need. Every piece of data serves a specific purpose in delivering our services to you.

Your data isn't just sitting in a database somewhere. We actively use it to make velorinthas work better for you:

• Providing core cash flow management features like forecasting, reporting, and financial analysis
• Processing your transactions and maintaining accurate account records
• Sending you important updates about your account, service changes, or security alerts
• Responding to your support requests and helping solve technical issues
• Improving our platform based on how people actually use it
• Preventing fraud and maintaining security across our systems
• Meeting legal obligations under Australian financial regulations
• Developing new features that address common user needs

We never sell your personal information to third parties. That's not how we operate, and it never will be.

Under Australian privacy law, you have specific rights when it comes to your personal information. These aren't just theoretical—you can actually exercise them:

To exercise any of these rights, email info@velorinthas.com with your request. We'll verify your identity and respond within the timeframes required by law.

Financial information requires serious protection. Here's what we do to keep your data secure:

• All data transmitted between your device and our servers uses industry-standard encryption protocols
• We store sensitive information in encrypted databases with restricted access controls
• Our team members only access your data when necessary to provide support or maintain services
• Regular security assessments identify and address potential vulnerabilities before they become problems
• Multi-factor authentication protects your account from unauthorized access
• Automated backup systems ensure your data isn't lost in case of system failures
• We maintain detailed logs of who accesses what data and when, for audit purposes

We're selective about who we share your data with. Here are the situations where we might disclose your information:

• Service providers who help us operate our platform, like cloud hosting companies and payment processors. These partners are contractually bound to protect your data and can't use it for their own purposes.
• Professional advisors including lawyers and accountants when we need expert guidance on legal or financial matters affecting our service.
• Government authorities when legally required, such as responding to valid court orders or complying with tax reporting obligations.
• Business successors if velorinthas is acquired or merged with another company. You'd be notified in advance about any changes to how your data is handled.

We don't share your information with advertising networks or data brokers. Your financial data stays between you, us, and the essential service providers who help us operate.

We don't keep your data forever. Different types of information have different retention periods based on business needs and legal requirements:

If you close your account and want faster deletion of non-legally required data, contact us and we'll remove what we legally can right away.

velorinthas primarily operates within Australia, but some of our service providers use servers located overseas. When your data leaves Australia, we make sure it's still protected:

• We only work with providers in countries with strong privacy laws comparable to Australia's standards
• Contracts with overseas providers include specific data protection clauses that meet Australian requirements
• Data transferred internationally receives the same encryption and security measures as locally stored information
• You can request details about where your specific data is stored by contacting our privacy officer

Most of your sensitive financial data stays on Australian servers. Only non-sensitive operational data like usage analytics might be processed overseas.

Like most websites, we use cookies and similar technologies to make velorinthas work properly and understand how people use it:

• Essential cookies keep you logged in and remember your preferences as you navigate the platform
• Analytics cookies help us see which features get used most and where people encounter problems
• Security cookies detect suspicious activity and protect against unauthorized access attempts

You can disable non-essential cookies through your browser settings, though this might affect some platform features. We don't use advertising cookies or sell your browsing data to third parties.

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a notice on the platform.

The "Last Updated" date at the top of this page shows when the current version took effect. We recommend reviewing this policy periodically to stay informed about how we protect your information.

If you disagree with changes we make, you can close your account. Continued use of velorinthas after notification means you accept the updated terms.